About Us
It's Our Community – Pantry Inc. is a local, community‑led charity easing cost‑of‑living pressure by providing affordable access to nutritious food and essentials, plus advocacy and referrals to wrap‑around services.
- Established: 3 April 2023
- Charity size: Small
- Service area: Derwent Valley & surrounding communities
- Focus: Food insecurity relief, crisis assistance, community cohesion
ACNC Register
We acknowledge the Traditional Owners of the land and pay our respects to Elders past and present.
Programs & Services
Community Pantry
Low‑cost groceries (staples and fresh items) for households doing it tough. Stock varies week‑to‑week through donations and rescued food.
Food Banks
Collecting and distributing donated food to individuals and partner agencies across the Derwent Valley.
“We Are ONE” Advocacy
One‑to‑one assistance to navigate services: housing, Centrelink, health, family support and emergency relief.
Aid Referral Program
Warm referrals to community organisations for counselling, financial literacy, and specialist supports.
Disaster Relief
Emergency food & hygiene packs and on‑the‑ground support during local crisis events.
Community Connections
Coffee & conversation hours, peer support, and volunteering pathways that build social links.
Operating Hours & Eligibility
| Day | Open |
|---|---|
| Mon | 10:00 – 16:00 |
| Tue | 10:00 – 16:00 |
| Wed | 10:00 – 16:00 |
| Thu | 10:00 – 16:00 |
| Fri | 10:00 – 14:00 |
| Sat–Sun | Closed (events as advertised) |
Hours are indicative — update as needed for public holidays or special distributions.
Who can access the pantry?
- Anyone experiencing financial stress or food insecurity
- No referral required; simple sign‑in on arrival
- Concession pricing available (show card)
Pricing model
We operate a low‑margin, not‑for‑profit model. Typical shop limits and fair‑use guidelines apply so everyone can benefit.
Impact
At a glance (placeholders)
- Households supported (YTD): 1,240
- Meals equivalent distributed: 38,500+
- Volunteer hours: 4,200+
Replace the figures above with your latest data from monthly reports.
Testimonials
“The Pantry helped us bridge a tough month. Friendly faces and real support.” — Community member
“Volunteering here gave me confidence and new friends.” — Volunteer
Partners & Support
- Local grocers & producers
- Community groups & faith organisations
- Derwent Valley Council & services
Donate & Volunteer
Donate funds
Your gift funds food rescue, pantry supplies, fuel and outreach. As a DGR‑endorsed charity, donations over $2 are tax‑deductible — receipts issued.
Donate online (demo)Donate food
- Accepting in‑date, sealed non‑perishables
- Fresh produce welcome on distribution days
- Please check allergy info; no alcohol or opened items
Volunteer roles
- Pantry team & customer care
- Food rescue drivers (C class licence)
- Stock, sorting & data entry
- Events & communications
Training and induction provided. Working With Vulnerable People (if applicable).
Visit & Contact
Address: 1 Richmond Street, New Norfolk TAS 7140
Phone: 0428 329 062
Email: wecare@itsourcommunity-pantry.com
ACNC page: It’s Our Community – Pantry Inc.
Website: itsourcommunity-pantry.com
Replace YOUR_GOOGLE_MAPS_API_KEY with your live key to enable the map.
Governance & Policies
- Registered with ACNC • ABN 70 647 388 352
- DGR endorsed (Item 1) • GST registered
- Board‑led governance with conflict‑of‑interest & risk policies
- Child safety, privacy and complaints handling procedures in place
Financial and Annual Information Statements are lodged via the ACNC. Verify details on our ACNC page.
Frequently Asked Questions
Do I need a referral?
No. The pantry is open access. Speak with our team if you need advocacy or a formal referral to another service.
What should I bring?
Reusable bags, concession card (if you have one) and any dietary or allergy information for your household.
How can businesses help?
Donate surplus food that meets safety guidelines, sponsor a distribution day, or offer in‑kind services.